To help you get the most out of Reeds Online we have compiled answers to a selection of Frequently Asked Questions (FAQs). These complement our email and telephone customer and support service and should serve as a useful first port of call if you have queries or problems.

General product information

Explaining the key benefits and limitations of Reeds Online, our general FAQ page contains useful information and email links.

We also have a product tour that shows how to use the main features of Reeds Online. Click here to view it (requires Flash).

Technical support

We hope you find Reeds Online to be reliable and straightforward to use. It is however a dynamic, growing site, and from time-to-time you may experience minor difficulties, depending upon which Internet browser you are using.

To help if you do have a problem that you cannot initially resolve on your own, we have compiled answers to a selection of Frequently Asked Questions (FAQs). Please visit the technical support FAQ page, which contains useful information and email links.